FAQ

This FAQ page lists some frequently asked questions and the answers.

 

Q.What is your shipping policy?

A. We sell all products on Amazon and stores them in Amazon's local warehouses in the United States.

All purchases will be redirected to the Amazon platform. And Amazon will be in charge of shipping the product to you.

The benefits of purchasing products from Amazon:

  • Enjoy free shipping service provided by Amazon.

  • Enjoy Amazon's after-sales guarantee.

  • Pay to enjoy the next day express delivery service.

  • Enjoy promotion and sales on Amazon (eg. Prime day).

  • Our background and quality are trusted by Amazon.

You can contact us on Amazon directly, and you can also seek help from Amazon customer service.

 

Q.What is your return & refund policy?

A. According to Amazon's regulations, we offer a 30 day return & refund policy.

All orders can be returned within 30 days of receipt of shipment.

However, returned products must meet the following requirements:

The packaging of the product is intact.

All accessories of the product are included.

If you wish to return the item, please contact us directly in the order section of the Amazon app, and we will arrange the follow-up process for you.